If you need police assistance: Dial the free police call 110!
To process your emergency call quickly and efficiently, it is very important for the police to have the following information:
Who is calling?
Please state your name.
What has happened?
Briefly describe what you have observed.
Where did it happen?
Be as specific as possible about where something happened. If you don't know exactly where you are, a smartphone or car navigation device can help.
When did it happen?
State the time or period of the incident as precisely as possible.
How did it happen?
Briefly describe the sequence of events.
Why did it happen?
Did something decisive happen beforehand? Are there any causes for what happened?
Who is involved?
Give details of the perpetrator, victim and witnesses. If unknown, describe the people involved.
You can reach the police in an emergency from any telephone line, whether it's a payphone, your home telephone or your cell phone, free of charge.
Don't just hang up, but wait for questions!
Emergency fax for people with speech / hearing impairments
The police in the Gütersloh district have set up a special fax number (05241 869-1299) to which people with speech/hearing impairments can send a fax in an emergency. You can download a form for this on the right-hand side of the page. These faxes are handled by the control centers in the same way as an emergency call.
Further information and the emergency fax numbers of other police authorities in North Rhine-Westphalia can be found here.